Reception is found on the ground floor at the far end of the building. Reception is open between 08:30am and 12:00noon, Monday to Friday.
Check-in is between 14:00 and 18:00, although later check-in can be arranged in advance. For early arrivals, cases can be left at the hotel until check-in. Check-out is no later than 10:30am. For late departures, cases can be left with the hotel. Preferred check-in day is Saturday, although check-in days are flexible.
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A continental breakfast is served in the ground floor breakfast room. This is found opposite reception. Breakfast is served between 08:30am and 11:00am, Monday to Sunday.
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The first floor of the hotel has a seating area, and there is a lounge on top floor of the hotel. These floors are accessed by a central staircase.
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Pets are not generally allowed.
Smoking is prohibited inside the hotel, bedrooms and apartments.
Smoking is allowed on the balconies and the coffee shop patio.