When a company defrauds its customers, or delivers shoddy goods, the customers sooner or later are going to take their business elsewhere. But if that company has a virtual monopoly, and offers something its customers must have, they may have no choice but to keep taking it.
That’s when the customers, en masse, need to raise a stink. That’s when someone else with the resources needs to seriously consider whether the time is ripe to compete.
The Associated Press is embroiled in a scandal. Conservative bloggers, the new media watchdogs, lifted a rock at the AP.

Curt at Floppingaces, www.floppingaces2.blogspot.com, led the charge. He thought there was something strange about an AP report, and took a second look at it, then a third look. He and others blew the lid off it. The AP is making up war crimes. But the resulting stink in the blogosphere has barely wrinkled a nose in the mainstream press. The ethics-obsessed Poynter Institute seems to be oblivious to it.

Read the whole thing.

Note: The URL in the article is to the backup blog. Flopping Aces is here.