As I said, it’s a beautiful city.  The neighborhoods are beautiful, the campus is beautiful, the downtown is beautiful, the lakes are beautiful.  But the most beautiful view is from the lake.  And that’s a view many, maybe most, people never see.  I have only seen it a few times.

My point? Things look different from different perspectives.  If you’re having trouble at work, try looking at it a different way.  If you’re having trouble with an employee, or a patron, try looking at the situation from their perspective.  Is there another way to solve the issue than the only one you’ve been able to see, from your perspective?