The development team recently rolled out a new Overwatch update that included the new Support Sniper/Healer to the game but has since revealed it is also causing gameplay problems for fans.

The PS4 and Xbox One release was not advertised by Blizzard ahead of time and also includes other changes to the game.

Overwatch July Patch:

Gameplay: If a match goes into Overtime for more than 20 seconds, the fuse will now start to “burn down” more quickly
Players now respawn more slowly during Overtime (increased spawn time by 2 seconds)

Competitive Play: Competitive Play matches can now only have one of each hero per team. For more info, click here.

D.Va: “D.Va isn’t being selected as often as our other tanks, and we feel a lot of that stems from the underperformance of her damage absorption abilities. 

“So, we’ve reconfigured her Defensive Matrix, making it more flexible and giving players the ability to use it more often. We’ve also given Self-Destruct a little more oomph, because it felt slightly underwhelming when compared to many of Overwatch’s other ultimate abilities.”

Miscellaneous

• Added Ana as an AI-controlled hero in Practice vs. AI, Play vs. AI, and Custom Game modes
• Timing on Zenyatta’s Rapid Discord achievement is more lenient
• Targeted teammates now respond by saying “I’m with you,” when players use the “Group Up” communication
• Renamed five sprays to avoid duplicate titles

Blizzard have now revealed, however, that new character Ana will be disabled on Xbox One while problems on that console, as well as the PS4, are investigated.

“We’re investigating crash reports related to the new patch,” a message on the Blizzard support team explains.

“[XB1/PS4] We’re working to fix a persistence bug with Mei’s Ice Wall.

“[XB1] We are temporarily disabling Ana on Xbox One as we continue to investigate crash reports. 

“Our sincere apologies for the inconvenience!”