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<h1>&#8216;Ugly&#8217; produce delivery service comes to Chicago</h1>
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<h4 class="hide-small byline-show-large">AUTHOR</h4>
<div class="author-name"><a href="https://www.fooddive.com/editors/sskrovan/" rel="author">Sandy Skrovan</a><a class="twitter hide-small byline-show-large" href="https://www.twitter.com/SandySkrovan">@SandySkrovan</a></div>
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<h4 class="hide-small byline-show-large">PUBLISHED</h4>
<p>Dec. 6, 2017</p></div>
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<h3>Dive Brief:</h3>
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<li>Imperfect Produce, a San Francisco company that specializes in delivering cosmetically flawed fruits and vegetables directly to consumers has expanded to Chicago, <a href="https://progressivegrocer.com/west-coast-ugly-produce-delivery-service-enters-chicago" target="_blank" rel="noopener">reports Progressive Grocer</a>. The e-commerce startup currently operates in the Bay Area as well as Los Angeles; Seattle; and Portland, Oregon.</li>
<li>Imperfect Produce sources so-called &#8220;ugly produce&#8221; directly from farmers and offers them to consumers in the form of a subscription-box delivery service. Multiple size boxes, including small, medium, large and extra large, are available, as are various produce types, including organic, conventional, just fruits, just vegetables or a mix. Consumers have the choice of weekly or biweekly delivery.</li>
<li>Prices reportedly are 30-50% lower than those found at nearby grocery stores, though customers do pay a $4.99 delivery fee.</li>
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<h3>Dive Insight:</h3>
<p>Pushing “ugly produce” has two main benefits: <a href="https://www.fooddive.com/news/why-tackling-food-waste-is-a-win-win-for-manufacturers-and-3-ways-its-ge/421545/" target="_blank" rel="noopener">It reduces</a><a href="https://www.fooddive.com/news/why-tackling-food-waste-is-a-win-win-for-manufacturers-and-3-ways-its-ge/421545/" target="_blank" rel="noopener"> food waste</a> in the U.S., which currently costs businesses and consumers more than $200 billion annually, and it aligns companies with <a href="https://www.fooddive.com/news/grocery--report-innovation-continues-to-drive-fresh-produce-sales/511740/" target="_blank" rel="noopener">consumers&#8217; demands for fresh produce</a>.</p>
<p>A host of grocers — among them <a href="https://www.retaildive.com/news/wal-mart-selling-imperfect-ugly-produce-to-stem-food-waste/423184/" target="_blank" rel="noopener">Walmart</a>, <a href="https://www.fooddive.com/news/grocery--hy-vee-gives-ugly-produce-some-love/434272/" target="_blank" rel="noopener">Hy-Vee</a> and <a href="https://www.fooddive.com/news/ugly-produce-to-see-turn-in-spotlight-at-raleys-in-effort-to-combat-food-w/400931/" target="_blank" rel="noopener">Raley&#8217;s</a> — have jumped on the ugly produce bandwagon, proudly displaying and discounting the misshapen items in their stores. Others — <a href="https://www.fooddive.com/news/grocery--kroger-plans-to-eliminate-food-waste-by-2025/505311/" target="_blank" rel="noopener">Kroger and Trader Joe’s</a> among them — are leveraging the ugly produce movement to push their sustainability agendas of zero-waste, and bolstering their community outreach by donating the produce, which is perfectly safe to eat, to local food banks.</p>
<p><a href="http://www.npr.org/sections/thesalt/2016/03/07/469530045/from-ugly-to-hip-misfit-fruits-and-veggies-coming-to-whole-foods" target="_blank" rel="noopener">Whole Foods has actually partnered with Imperfect Produce to sell “ugly foods”</a> at select locations. Stores have displays dedicated to the unusually shaped fruits and vegetables. The retailer also purchases ugly produce to use in prepared foods and at in-store juice and smoothie bars.</p>
<p>There seems to be plenty of ugly produce to go around for retailers and companies like Imperfect Produce. Last year, approximately <a href="http://www.fao.org/food-loss-and-food-waste/en/" target="_blank" rel="noopener">6.7 billion pounds of fruits and vegetables</a> went unharvested or unsold by U.S. growers, according to a recent study by the United Nations Food and Agriculture Organization and World Economics Forum.</p>
<p>That amounts to one in five fruits or vegetables in the U.S. that doesn&#8217;t fit grocery stores’ strict cosmetic standards, <a href="https://www.imperfectproduce.com/" target="_blank" rel="noopener">according to Imperfect Produce</a>. The company works directly with farmers to recover roughly 300,000 pounds of produce a week, saving 9.3 million pounds overall.</p>
<p>This sort of community-supported agriculture (CSA) model with a twist is an interesting idea that could put some pressure on grocers, and could also drum up consumer support and interest in sustainable agriculture.</p>
<p>But the idea remains a tough sell for most consumers, despite what they might say. According to The Harris Poll, <a href="https://www.fooddive.com/news/ugly-and-delicious-why-manufacturers-should-embrace-imperfect-produce/426965/" target="_blank" rel="noopener">consumers are interested in ugly produce</a>. Nearly two-thirds of consumers (62%) said they would be at least somewhat comfortable eating flawed fruits and veggies. However, 81% of respondents said that appearance is at least somewhat important to their produce purchase decisions, and only 28% of respondents say they actually bought ugly produce last year.</p>
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